Posts with the category “contact-center”
KTS Networks Adds Award-Winning Cloud Communications and Contact Center Platform to its Portfolio
February 16th, 2022
Los Alamitos— FEBRUARY 16, 2022 — KTS Networks announced a partnership with leading integrated cloud communications provider 8x8 to expand its already robust cloud portfolio. 8x8 is transforming the f...
Top 5 Mitel Connect Feature Time Savers
August 17th, 2021
This blog features a shortlist of real time-savers that reduce workload and streamline daily operations....
3 Use Cases When Touchless Tech Improves Customer Experience
March 26th, 2021
For years, consumers have been able to order, pay for and pickup their daily coffee, jump into a prepaid Uber and receive confirmation of their latest Amazon order all from the convenience of their mo...
In a pandemic, Business Videoconferencing Keeps It Personal
December 1st, 2020
Business isn’t personal – or is it? After all, in-person meetings are where relationships are built and deals are struck. But as organizations deal with the threat of the Coronavirus, they’re limiting...