Posts with the category “business-phone-solutions”
Hybrid Communication Alternative
March 31st, 2022
Whether you choose a monthly licensing or one-time licensing model, a hybrid phone model enables businesses to extend their communication investment by leveraging the existing phone system and adding ...
Why Migrate Voice and Collaboration to the Cloud?
March 1st, 2022
Time – or more precisely, the lack of it – is the biggest daily headache for most IT managers. Often working with limited resources and a small team, they still have to shoulder an immense set of resp...
KTS Networks Adds Award-Winning Cloud Communications and Contact Center Platform to its Portfolio
February 16th, 2022
Los Alamitos— FEBRUARY 16, 2022 — KTS Networks announced a partnership with leading integrated cloud communications provider 8x8 to expand its already robust cloud portfolio. 8x8 is transforming the f...
Customer Loyalty Hinges on Exceptional Service Delivered Remote
December 20th, 2021
More than eight months have passed since the World Health Organization declared Covid-19 a pandemic. Thousands of Americans have lived through lockdowns, and businesses have had to adapt to a workforc...
Rewinding the Mitel Announcement to Partner with Ring Central
December 9th, 2021
As long-time industry veterans of Unified Communication deployment, we thought we would rewind the Mitel - Ring Central announcement and shed some light on what this really means to current and future...
Top 5 Mitel Connect Feature Time Savers
August 17th, 2021
This blog features a shortlist of real time-savers that reduce workload and streamline daily operations....
Vendor-Compliant Certified Explained
July 22nd, 2021
Whether you work in a multi-hospital healthcare system or a private credit union, protecting patient, client and customer data is required by compliance institutions like HIPAA, NIST, and PCI. Busines...
New Phone Technology - Prevents Virus & Bacteria Spread by 99.9%
April 1st, 2021
The 6920 & 6930 Mitel IP Phones are made from plastics that are protected with a silver-based treatment from BioCote Limited that inhibits the growth of certain viruses and bacteria on phone surfaces ...
3 Use Cases When Touchless Tech Improves Customer Experience
March 26th, 2021
For years, consumers have been able to order, pay for and pickup their daily coffee, jump into a prepaid Uber and receive confirmation of their latest Amazon order all from the convenience of their mo...
Overcoming the 3 Fears of Not Managing Your Own Infrastructure
November 27th, 2020
As IT director for your business, it’s up to you to make sure that your communications system is running smoothly. When networks go down, systems load slowly, or users are unable to access the informa...
4 Common Business Communications Challenges – And How to Remove Those Barriers with Cloud UC
November 11th, 2020
Are you experiencing rapid business growth with multiple new site locations? Is your IT staff constantly trying to increase bandwidth to accommodate the steady rise in user traffic? Is your IT team st...