Is RingCentral the Best Solution for Mitel Customers?

In November 2021, RingCentral and Mitel announced a strategic partnership making RingCentral the exclusive UCaaS partner for Mitel customers. The primary goal of this partnership is to make the transition from on-premise Mitel systems to RingCentral’s UCaaS and Customer Experience solutions as seamless as possible, minimizing disruption while providing a future-proof solution.

But is it really the best solution for Mitel customers to consider? 

Mitel chose RingCentral because of its industry leadership. RingCentral is rated a Leader and positioned furthest to the right for completeness of vision in the 2021 Gartner Magic Quadrant for UCaaS, Worldwide.
 
RingCentral was also ranked first in three out of four use cases in the 2021 Gartner Critical Capabilities for UCaaS, Worldwide report, including the overall top ranking for integrated unified communicationsas-a-service with contact center.

RingCentral is known for its industry-leading 99.999% uptime SLA, which they have delivered for 15 consecutive quarters. We feature seven layers of security and dynamic end-to-end encryption.

For starters, RingCentral is the only provider with custom migration tools designed in collaboration with Mitel to make the transition for Mitel clients to the RingCentral platform seamless.

RingCentral has decades of experience in moving customers from on-premise PBX systems to the cloud and are experts in making that transition as smooth as possible. As the exclusive UCaaS partner for Mitel customers, RingCentral works together with the team at Mitel and our channel partners to understand your use case and individual concerns. Our partnership has one goal: upgrade you to our best-in-class RingCentral MVP platform in the manner and pace that best suits your needs. We are the only vendor with the full support of the Mitel organization and offer unique migration tools.

To sweeten the pot, RingCentral has integrated its phone service into the existing Mitel 6800/6900 phone handset series. This allows current users to get more out of their Mitel investment and gives new users a unique opportunity to take advantage of enterprise-grade cloud voice service through the use of a hand-held phone if desired. 

Besides a seamless transition, RingCentral offers exclusive offers for Mitel customers. While it might not seem fair to customers on other existing phone systems, RingCentral is offering for a limited time up to 3 months of FREE phone service and desktop phones to existing Mitel users when you migrate to RingCentral MVP.

But most importantly, with KTS Networks, Mitel customers get a guided upgrade experience with a dedicated, assigned implementation manager and engineer to ensure the migration is smooth and transition adds real value to your organization.