Why Migrate Voice and Collaboration to the Cloud?

Time – or more precisely, the lack of it – is the biggest daily headache for most IT managers. Often working with limited resources and a small team, they still have to shoulder an immense set of responsibilities. In addition to new growth initiatives, there are multiple systems to maintain and often various locations to support.

As an overworked and understaffed IT manager, wouldn’t it be nice to stop worrying about at least one of these systems? If you’re thinking “yes,” then consider moving your business phone system to the cloud.

By deploying a cloud phone system, you can transfer many of the responsibilities for support and maintenance to the vendor who can serve as that telecom expert for you. At the same time, you can standardize communications across your entire organization and simplify telecom management.

Let’s make sure we all share the same definition of cloud communication. The cloud refers to software and services hosted by the provider that runs on the Internet, in place of equipment and servers housed in your building.

Carrier services automatically renew contracts unless you write to your carrier and stipulate that you do not wish to auto-renew. It’s a common practice across the board. So, if you want to be in a position to move your phone contracts to the cloud, you’ve got to find out when your data/voice contracts expire.

Most on-premises phone systems are patch-worked together with post-sale features and functionality that have to be managed to work collectively. Trouble-shooting problems are more time-consuming when you have multiple vendors to contact. You no longer replace servers, switches, or manage upgrades in the cloud, reducing the complexity of managing multiple vendors.

Traditional, on-premises phone systems typically require significant out-of-pocket expenses. The initial fee for getting into the cloud is low, and you pay monthly only for what you use.

There is a soft cost to the time required by IT to maintain onsite voice equipment, patches, and updates. There are no servers or switch replacements in the cloud,  and upgrades happen automatically, allowing IT to do other projects.  By reducing complexity, a cloud phone system will save you time and enable you to focus on mission-critical tasks that drive productivity.

Yes, and yes. Cloud solutions are always up to date, with updates taking place in the cloud. Additionally, the aftermath of a global pandemic reminded companies that overnight, your employees could be working 100% remote, and the cloud is the easiest way to do that.

Anyone can sell you a phone system. At KTS Networks, we want to build a long-term relationship with you. Whether you have 20 or 500 telephones, we give all our clients the attention and training they need to do their jobs better. We want our customers to get excited about their communication solution and how it works to reshape their business. Our FREE training and quarterly seminars at KTS University ensure everyone on your team (even new hires) have the skills and know-how to achieve results.