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KTS Networks Adds Award-Winning Cloud Communications and Contact Center Platform to its Portfolio

by Partnering with 8x8 to Enrich the Customers’ Path to the Cloud

For Release 10:04 AM
February 16, 2022

Los Alamitos— FEBRUARY 16, 2022 — KTS Networks announced a partnership with leading integrated cloud communications provider 8x8 to expand its already robust cloud portfolio. 8x8 is transforming the future of business communications with integrated, cloud-native voice, video meetings, team chat, and contact center capabilities built on one global, secure, and reliable cloud communications platform. 8x8 was named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the 10th year in a row.
KTS Networks will add 8x8 XCaaS, which includes cloud contact center, voice, team chat, and video meetings capabilities, to its portfolio. 8x8 XCaaS is built on the resilient, secure, and compliant 8x8 eXperience Communications Platform™, which offers the highest levels of reliability and the industry’s only financially-backed, platform-wide 99.999 percent SLA across an integrated cloud UCaaS and CCaaS solution. Additionally, KTS’ customers have access to 8x8 Voice for Microsoft Teams and 8x8 Contact Center for Microsoft Teams, which is certified by Microsoft.
“With cloud moving at the speed of business, we are complementing our current philosophy of advising business leaders on the contact center, voice, video, and collaboration offerings that meet their business needs,” says CEO Ken Treleani. “We took our time in evaluating the type of cloud platform that we believe could support a remote and complex workforce environment. We also looked for a cloud communications partner who could provide advanced analytics and integrated contact center features – all from one platform, and we believe 8x8 is that fit.”
“KTS has a very successful track record and strong industry knowledge, of not only their market but the industry in general," said Michael Cibelli, VP of Channels North America at 8x8, Inc, "We are confident that the 8x8 XCaaS integrated UCaaS and CCaaS platform, coupled with KTS' deep understanding of their customers' needs, will provide incredible value to this new market. We look forward to our partnership with KTS and our future success."
KTS Networks ensures a seamless onboarding experience of the 8x8 platform with complementary training and a team of support and engineering specialists designed to help businesses of any size adopt and leverage their business phone investment quickly and effectively. For more information on the KTS portfolio, visit: https://ktsnetworks.com.
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About KTS Networks:

KTS Networks has been successfully deploying voice solutions that solve problems. Celebrating our 35th year in the industry, KTS has become one of the most tenured, respected, and largest privately held I.P. Technology companies supporting over 15k endpoints Globally. For more information on KTS Networks, visit ktsnetworks.com.

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