Experiencing Buyer's Remorse? Critical Questions to Ask Before You Switch Phone Systems (Again)
April 20th, 2022
Cloud purchases come with buyer's remorse. Some business leaders tell us they have buyer's remorse after signing up for a cloud-based business phones solution because they expected more features or th...
100% Managed Business Phone System - Why or Why Not?
April 13th, 2022
As business leaders, colleagues and team members, we communicate. Depending on your age and preference, you might prefer to send information by email or pick up the phone for a quick chat. My daughter...
Hybrid Communication Alternative
March 31st, 2022
Whether you choose a monthly licensing or one-time licensing model, a hybrid phone model enables businesses to extend their communication investment by leveraging the existing phone system and adding ...
Why Migrate Voice and Collaboration to the Cloud?
March 1st, 2022
Time – or more precisely, the lack of it – is the biggest daily headache for most IT managers. Often working with limited resources and a small team, they still have to shoulder an immense set of resp...
KTS Networks Adds Award-Winning Cloud Communications and Contact Center Platform to its Portfolio
February 16th, 2022
Los Alamitos— FEBRUARY 16, 2022 — KTS Networks announced a partnership with leading integrated cloud communications provider 8x8 to expand its already robust cloud portfolio. 8x8 is transforming the f...
Adding Business Voice to Microsoft Teams
January 24th, 2022
Today, everyone wants to do their jobs more efficiently. The “new way of work” means that the average employee – instead of heading into the office to work from their secure and well-designed network ...
Most Frequently Asked Mitel Connect Upgrade Questions
January 13th, 2022
Considering an upgrade from ShoreTel 14.2 to Mitel Connect? You’ve come to the right place! Below is a quick overview of the most asked Mitel Connect Questions. 1. What is Mitel MiVoice or MiCloud Co...
Customer Loyalty Hinges on Exceptional Service Delivered Remote
December 20th, 2021
More than eight months have passed since the World Health Organization declared Covid-19 a pandemic. Thousands of Americans have lived through lockdowns, and businesses have had to adapt to a workforc...
Rewinding the Mitel Announcement to Partner with Ring Central
December 9th, 2021
As long-time industry veterans of Unified Communication deployment, we thought we would rewind the Mitel - Ring Central announcement and shed some light on what this really means to current and future...
Section 179 to Invest and Upgrade in New Communication Technology
October 6th, 2021
Deduct Your Communication Technology Upgrade Through Section 179 Before 2021 Ends - here is how it works....
Top 5 Mitel Connect Feature Time Savers
August 17th, 2021
This blog features a shortlist of real time-savers that reduce workload and streamline daily operations....
Vendor-Compliant Certified Explained
July 22nd, 2021
Whether you work in a multi-hospital healthcare system or a private credit union, protecting patient, client and customer data is required by compliance institutions like HIPAA, NIST, and PCI. Busines...