Adding Business Voice to Microsoft Teams
January 24th, 2022
Today, everyone wants to do their jobs more efficiently. The “new way of work” means that the average employee – instead of heading into the office to work from their secure and well-designed network ...
Most Frequently Asked Mitel Connect Upgrade Questions
January 13th, 2022
Considering an upgrade from ShoreTel 14.2 to Mitel Connect? You’ve come to the right place! Below is a quick overview of the most asked Mitel Connect Questions. 1. What is Mitel MiVoice or MiCloud Co...
Customer Loyalty Hinges on Exceptional Service Delivered Remote
December 20th, 2021
More than eight months have passed since the World Health Organization declared Covid-19 a pandemic. Thousands of Americans have lived through lockdowns, and businesses have had to adapt to a workforc...
Rewinding the Mitel Announcement to Partner with Ring Central
December 9th, 2021
As long-time industry veterans of Unified Communication deployment, we thought we would rewind the Mitel - Ring Central announcement and shed some light on what this really means to current and future...
Why Migrate Voice and Collaboration to the Cloud?
November 3rd, 2021
Time – or more precisely, the lack of it – is the biggest daily headache for most IT managers. Often working with limited resources and a small team, they still have to shoulder an immense set of resp...
Hybrid Business Phone Alternative
October 12th, 2021
Whether you choose a monthly licensing or one-time licensing model, a hybrid phone model enables businesses to extend their communication investment by leveraging the existing phone system and adding ...
Section 179 to Invest and Upgrade in New Communication Technology
October 6th, 2021
Deduct Your Communication Technology Upgrade Through Section 179 Before 2021 Ends - here is how it works....
Top 5 Mitel Connect Feature Time Savers
August 17th, 2021
This blog features a shortlist of real time-savers that reduce workload and streamline daily operations....
Vendor-Compliant Certified Explained
July 22nd, 2021
Whether you work in a multi-hospital healthcare system or a private credit union, protecting patient, client and customer data is required by compliance institutions like HIPAA, NIST, and PCI. Busines...
Get that Voice Monkey Off My Back!
July 16th, 2021
If you have a hosted phone system, like a cloud phone system, your voice data flows through a data center somewhere, and while the cloud has transformed the way we work, it can be slow or fail at any ...
Communication Challenges Across Multiple Locations from an IT Director Perspective
June 3rd, 2021
Mark Preletz comes to this conversation with over 25 years’ experience in building and managing robust IT systems. Currently he is the IT Director of at Scott Robinson Automotive Group, a which has pr...
New Phone Technology - Prevents Virus & Bacteria Spread by 99.9%
April 1st, 2021
The 6920 & 6930 Mitel IP Phones are made from plastics that are protected with a silver-based treatment from BioCote Limited that inhibits the growth of certain viruses and bacteria on phone surfaces ...